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Mar 27, 2018

I sat down with Manjit Singh and Antonio Medina to talk about details of their new book The Lean Playbook. See more below and subscribe now. 


Fresh off the release of their The Lean Playbook book. Most books were very theoretical and didn't show how to practically implement these techniques and tools, so what we did was collect a set of experiences from many teams in which we achieved some specific business outcomes. It's actionable. You can jump to a tool or challenge you're trying to address and that's what makes it a good reference book. 

We aren't just focusing on IT - also Lean for Services (Pharma, government, finance, sales, and more). When people think about Lean, they think about IT and manufacturing, but the techniques can be applied in every industry. 

Even though people want to apply Lean, the ask isn't always clearly defined. In the book, we look at it holistically and look at the delivery of value and how it flows through the systems. There are a lot of opportunities to reduce waste:

  • Empower people to make more decisions.
  • Create a cross functional team to shift quality earlier in the process
  • Eliminate handoff between teams.

We've also given two different ways to go through the book:

  • Depending on where you are, you can pick your path through the book
  • Jump directly to what you're trying to accomplish

You can find out more details and grab a copy of The Lean Playbook at

Need help implementing these tips into your own organizations? Give us a shout at or reach out at